Booking Terms & Conditions

BOOKING RETAINERS & PAYMENTS

To officially reserve your date, we require a 50% non-refundable retainer. The remaining balance is due 7 days prior to your event. By submitting payment, you acknowledge and agree to all terms outlined in this agreement.

Payments & Extensions:
Full contracted amount is due even if less time is used. To extend artist time, request before scheduled departure. Artists may decline extensions. Extension rate: $40 per 15 minutes per artist.

Payment methods: Venmo, Zelle, Credit Card, Business Check (no personal checks).

Reschedule Policy:
Retainers are non-refundable and non-transferable. A new retainer is required for a new date.

Cancellation Policy:
Retainers are non-refundable. Remaining balance due:

7+ days before: $0
6 days–48 hours before: 50%
<48 hours: 100%

Artist Cancellations:
If the artist must cancel due to illness, emergency, natural disaster, or severe weather and no replacement is found, your retainer will be refunded.

WEATHER POLICY

Rain or Shine:

Your booking retainer is non-refundable, even for weather-related cancellations. For outdoor events, please have an indoor backup in case of rain, strong winds, or extreme temperatures (above 90°F or below 55°F). Artists must set up indoors under these conditions. If conditions are unsafe or uncomfortable, artists may pause or cancel service. If issues aren’t resolved, the contract ends immediately without refund, and the artist may leave at their discretion.

PARKING & SETUP REQUIREMENTS

Parking & Access:

Please provide accessible, on-site parking. Reserved spaces are highly recommended, especially near entrances for unloading.
Clients cover any parking fees.
If parking or access is limited, the artist may pause or cancel services—no refunds.
Let us know ahead if stairs, elevators, or other access issues exist.

Setup:

Artists need 30 minutes to set up before the event begins.
Early arrival: $50/30 mins per artist.
Provide a level, flat, well-lit space, ideally against a wall.
Airbrush tattoos need a nearby power outlet.
Outdoor events: Artist must be under full shade provided by host (tent, gazebo, patio, or large umbrella). Trees alone are not enough.
Shade rentals subject to availability: $150 for a tent, $75 for an umbrella.
Avoid grass, dirt, or rocky areas for safety.

ARTIST ASSIGNMENTS, TIME ESTIMATES, BREAKS AND PAINT MENUS

Artist Assignment:
All our artists are skilled and carefully vetted. You can request a specific artist in the booking form, and we’ll do our best to accommodate, but we can’t guarantee it.

Time Estimates:
We love making sure every kid gets some fun! Each guest is guaranteed one service, and if there’s extra time, they can enjoy another. At community events, we stick to one per child so everyone gets a turn.

Face Painting: 10–12 per hour (20 for speed events)
Glitter Tattoos: 15 per hour
Bling Bar: 10-12 per hour
Airbrush Tattoos: 15 per hour (20 for speed events)
Balloon Twisting: 15 per hour (20 for speed events)

Paint Menu:
We bring our most popular designs. Kids choose from a word board, and special requests are welcome. Custom stencils require a $100/ea setup fee.

Breaks:
Artists take a 15-minute break for every 4 hours booked.

Travel Fees:

Travel fees apply for locations more than 15 miles from our Tustin, CA. Rates start at $30 and vary based on distance.

EVENT & VENDOR CONSIDERTAIONS

Water Activities & Sweat:
Face paint will wash off during water activities like pools, slides, or water balloon games or when guests sweat. For longer-lasting fun, try glitter or airbrush tattoos, which are water- and sweat-resistant. Touch-ups cannot be guaranteed for designs that wash away.

Airbrush tattoos are water-resistant and smudge-proof, but rubbing, friction, chlorine, or sunscreen may shorten how long they last.

Sound/DJ:
Please place us away from speakers so our team can hear and talk to guests easily.

Jump House & Soft Play:
Check that our services don’t conflict with other vendors. We aren’t responsible for paint or glitter transferring onto jump houses or soft play equipment.

TIP JAR, PROMO MATERIALS & PHOTOS

We reserve the right to display business cards and QR codes so guests can easily connect with us for future events.

At community/corporate events, artists may set out a small tip jar for guests who wish to show appreciation. If you'd prefer we not display a tip jar, let us know at time of booking.

We’re a video and photo-friendly zone. With verbal consent from the child and guardian, our artists may take quick photos of the artwork for use on our website and social media.If you'd prefer no photography/video let us know.

LIABILITY & INSURANCE

Safety & Allergies:
The Artist is not responsible for allergic reactions. Brushes and sponges are cleaned before each event, and only FDA-compliant paints and cosmetic-grade glitters are used. Children with sensitive skin should either skip painting or do a patch test first.

For safety, we cannot paint children under 3, or kids who are scared, sick, or unable to sit still. We also cannot paint anyone with contagious conditions, eczema, open sores, or cold sores ect.

Some colors may stain and take a day or two to wash out. The Artist is not responsible for damage to clothing, property, or play equipment.

Insurance:
Proof of liability insurance is available upon request. Adding you as an additional insured may incur a fee.

BEST MANNERS POLICY

Disrespectful behavior toward the artist—by clients or guests—will not be tolerated. This includes yelling, harassment, rude comments, touching or damaging property, not controlling children, or spitting. If this happens, the service will be paused, and you will be asked to fix the issue. If it continues or happens again, the contract will end immediately with no refund, and the artist may leave. By agreeing to this policy, you accept these terms.

Updated 2/25/2026