Booking Terms & Conditions

BOOKING RETAINERS & PAYMENTS

Small Private Parties:

Your booking is confirmed once the signed contract and a non-refundable, non-transferable $100 per artist retainer is received. The remaining balance is due when your artist arrives at the event. Services will start after final payment has been made.

Large Community/Corporate Events:
Your booking is confirmed once the signed contract and a non-refundable 50% total booking retainer is received. The remaining balance is due no later than 7 days prior to your event. Services will start after final payment has been made.

The full contracted amount must be paid, even if less time is used. If you need the artist to stay longer, please request an extension before their scheduled departure. Overtime is subject to availability and charged in 30 minute increments. Artists reserve the right to decline extensions.

We accept Venmo, Zelle, Credit Card (3% service charge added) and Business Check. We do not accept personal business checks.

CANCELLATIONS POLICY:

Your booking retainer is non-refundable and non-transferable. If you need to reschedule, a new booking retainer will be required to secure your new date.

We understand plans can change, so we offer the following cancellation windows:

7+ days before your event: No additional payment due.
6 days-48 hours before event: 50% of the remaining balance is due.
<48 hours of your event: Full remaining balance is due.

If you need to cancel, please contact us as soon as possible via email or text/call us at 805-907-2696. If you leave a voicemail, we will follow up with a call or text to confirm receipt of your cancellation message.

In the event of illness, a family emergency, a natural disaster, or severe weather causing the artist to cancel and we are unable to find a replacement, the booking retainer will be refunded.

WEATHER POLICY:
Please note that your booking retainer is non-refundable, including in cases of weather-related cancellations. We are a rain or shine service.

For outdoor events, we highly recommend having an indoor backup plan ready in case of rain, strong winds, or extreme temperatures (above 90°F or below 55°F). Our artists must be set up indoors under such conditions.

If conditions become unsafe or uncomfortable, artists may request to move indoors. By booking, you agree the artist may pause or cancel service if accommodations aren’t met. If unresolved, the contract ends immediately without refund. The artist may leave at their discretion.

ARTIST ASSIGNMENTS:
Rest assured, all artists on our team are carefully vetted and perform at comparable skill levels. You are welcome to include any special requests in our booking form—we will do our best to accommodate them, but please understand that we may not always be able to honor specific artist requests.

SETUP REQUIREMENTS:
To ensure the best experience, we ask that you provide:

A level flat space
Good lighting
Against a wall when possible
For airbrush tattoos, access to a power outlet is needed

For outdoor events, the artist must be placed under a fully covered, shaded area such as a gazebo, patio, garage, or a securely anchored 10x10 canopy/tent or large umbrella (provided by the client). Services will only be provided once shade is provided.

Please note:

Trees do not provide sufficient shade
If it’s cloudy, we still require covered shade and cannot set up in open areas.
Grass, dirt, or rocky surfaces are discouraged due to safety concerns.

SETUP & TEAR DOWN:

Bookings include a 30min setup time. If you require us to arrive earlier than necessary for setup a pre-event standby fee of $100/hr per artist will apply.

MEAL/REST BREAKS:
Artists will need to take a 15 min rest/meal break for ever 4 hours booked.

PARKING:
For the safety of our artists and the smooth setup of services, accessible, on-site parking must be provided at the event location. Reserved parking is highly recommended.

For events at commercial facilities, a parking space near the entrance must be reserved for equipment unloading.
If accessible parking or reasonable access is not available, the artist reserves the right to pause or decline services without refund.
The client is responsible for reimbursing any parking fees incurred during the event.

Please note:
If delays occur due to parking challenges or restricted building access, we cannot be held responsible for lost service time, and no refunds will be issued.Additionally, please notify us in advance if the venue requires artists to navigate stairs, elevators, or other access considerations to reach the service area.

TIME ESTIMATES:

Our goal is to serve as many kids as possible, but late arrivals or unexpected guests may impact our timing. We guarantee one service per guest and encourage additional paintings only if there is enough time for everyone to receive more than one.

Face Painting: 12 faces per hour
Glitter Tattoos: 15 per hour
Airbrush Tattoos: 15 per hour

PAINT MENU:

We’ll bring a menu featuring our most popular designs. If you have a special request, we’ll do our best to accommodate it. While we don’t display sample designs, as each one is unique to every guest, we offer a word board for kids to choose from.

WATER ACTIVITIES:

If your event includes water activities like a pool party, water slides, or water balloon fights, please note that face paint will wash off. For a longer-lasting option, consider booking glitter or airbrush tattoos, which are sweat- and waterproof. We cannot guarantee touch-ups for designs that wash away.

JUMP HOUSES & SOFT PLAY NOTICE:

Please check that face painting doesn’t violate your agreement with your other booked vendors. We are not responsible for any paint/glitter that may transfer onto the jump house or soft play equipment.

TRAVEL FEES:

Travel fee rates are based from 92780 Tustin, Ca.

No Travel Fee – Under 15 miles from 92780

$30 Travel Fee – Over 16– 30 miles away.

$50 Travel Fee – Over 31- 45 miles away.

Over 46+ miles away will be quoted based on distance.

BEST MANNERS POLICY:

Disrespectful behavior towards the artist, whether from the client or their guests, will not be tolerated. This includes: yelling, harassment, impatience, rude comments, touching or damaging property, not controlling children, and spitting.

If any of these occur, service will be stopped, and you will be notified and given a chance to fix the issue. If the problem is not resolved or happens again, the contract will be terminated immediately with no refund. By agreeing to this policy, you accept this forfeiture. The artist will then have the right to leave.

TIP JAR, PROMO MATERIALS & PHOTOS:
At community/corporate events, artists may set out a small tip jar for guests who wish to show appreciation. If you'd prefer we not display a tip jar, let us know at time of booking.

We reserve the right to display business cards and QR codes so guests can easily connect with us for future events.

We’re a video and photo-friendly zone
With verbal consent from the child and guardian, our artists may take quick photos of the artwork for use on our website and social media.If you'd prefer no photography/video let us know.

INSURANCE:

Provider will provide confirmation of its entertainer’s liability insurance upon request.

LIABILITY:

The Artist is not responsible for any allergic reactions to the paints or materials used. Brushes and sponges are cleaned and sanitized before each event, and only FDA-compliant paints and cosmetic-grade glitters are used. Children with skin allergies or sensitive skin should either refrain from participating or allow the Artist to perform a patch test at the beginning of the event.

For safety reasons, the Artist will not paint children under 3 years old or children who are visibly scared or unable to sit still. The Artist also cannot paint anyone who appears sick, has a cold, runny nose, cold sores, conjunctivitis, any infectious skin condition, eczema, or open sores on the face.

Some paint colors may stain and may take a day or two to fully wash out; soap and water should work. The Artist is not responsible for any damage to clothing, property, or bounce houses.

Updated 12/17/2025